About Clicksilver Design

More than 25 years of experience in computer-based information delivery and training, the past six specifically in website design and development. Our clients include small and large businesses including several contractors in the building industry.

Skills Summary Website design & development using Dreamweaver and MS Frontpage Graphics design and manipulation using Photoshop, Fireworks, and Flash Design and develop web-based performance support systems & documentation Design, develop, and write marketing and advertising material Design & develop web-based and workshop-based training programs Experience and Accomplishments WEB DEVELOPMENT Web site design & development Instructional Design in an internet university environment EPSS design and development Graduate of University of Minnesota Web Design Institute PERFORMANCE MANAGEMENT, INSTRUCTIONAL DESIGN, AND TRAINING Analyze training and development needs Review and re-design college courses for online delivery Develop training, determine objectives, design structure, create learning activities Write facilitators' guides and workbooks Write support documentation, training materials and computer-based training lessons COMMUNICATIONS AND WRITING Research and write user manuals for customized software applications Document procedures & process flow Design & develop newsletters Author articles for publication in business and industry magazines and journals MARKETING Design and write marketing collateral Manage product development Write product sales and marketing manuals for sales and support staff Develop and deliver product sales training and market awareness presentations Prepare and deliver presentations at national and regional conferences Develop and write detailed sales proposals Professional Background Website Designer and Developer Instructional Designer Manager of Organizational Development Training Consultant Corporate Trainer Market Specialist Technical Writer BA, University of MN, 1979, English & Psychology

EPSS

Instructional Design Sample

Procedure Writing